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Thursday, February 23, 2012
   
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Complete Care Services

Managed IT 

Granade Technology Solutions delivers proactive maintenance services through our GTS Complete Care offering. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a technology plan that aligns with your long-term business goals.

We become an extension of your business, and true Partner. Because our Service Plan are typically based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime - as a true Partner should.
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Key Benefits of Our Complete Care Services

  • You'll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.

  • You'll experience faster performance, fewer glitches, and practically zero downtime.Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.

  • You'll feel as though you have an in-house IT department--without the costs. As a network maintenance customer, you'll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.

  • You'll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do. Under this program, you'll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers

  • You'll eliminate trip fees and receive faster response to your problems. Thanks to our remote monitoring and maintenance software, we will have the ability to remotely access and repair mostnetwork problems right from our offices. If we cannot fix it always remotely, we will dispatch a technician to your office the same day.

  • You'll be able to budget for network support just like rent or insurance. Wouldn't it be nice to avoid unexpected costs for fixing or restoring your network? Now you can.

  • You'll sleep easierknowing the "gremlins at the gate" are being watched. Cyber criminals never sleep!But thanks to our 24/7/365 monitoring and on-going maintenance, you'll have one less thing to worry about.

  • You'll safeguard your data. The data on the hard disk is more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.

  • You'll stop annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.

  • You'll gain incredible peace of mind. As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your network security and reliability is handled so you don't have to worry about it.
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Help Desk - 24x7 Support

Our Support Center personel are Certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server and SQL Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA's.

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Technology Operations Center

Businesses are continually scrutinizing IT budgets. Service quality and high-availability demands are at an all time high. The Internet has revolutionized how businesses operate, allowing us the ability to proactively monitor your critical devices and services and predict potential failures before they occur.

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Vendor Management

Improve productivity and focus on running your business… By unloading the burden of you or others in your organization having to deal with multiple Vendors, you regain lost productivity - directly impacting your bottom line.

Reap the benefits of a single point of contact...

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